Healthwatch Liverpool at Liverpool Homeless Football event

Homelessness Services in Liverpool

Liverpool has seen a rise in the number of people experiencing homelessness, and there are many services and organisations out there trying to help. But just like pressures on many NHS and social care have increased, homelessness services are also finding themselves more and more stretched.

With this project, we want to make sure that the voices of people who are homeless, the people who are using the services, are heard by the people in charge of planning and funding such services in the future.

We have been visiting organisations and services to speak to people who are experiencing homelessness now, and we have also spoken to people who are no longer homeless about their experiences. 

If you or someone you know has experienced homelessness then we'd love to hear your story.

Get in touch

hand holding a model of a kidney

Post-kidney Transplant Research Project

Having a kidney transplant is a life-changing experience. This project aims to look at the support provided to patients following their transplant and to help improve the experience for future transplant patients.

This project will:

  • Give transplant patients an opportunity to tell their stories, say what was helpful to them and what was lacking.
  • Share feedback collected with hospital trusts and those who buy and deliver health services to meet the needs of this patient group.

If you or someone you know has had a kidney or kidney and pancreas transplant as an adult in Liverpool (or at a hospital elsewhere if you have a Liverpool GP) we'd love to hear from you.

Get in touch

image of an area of a care home decorated as a library

Care Homes

The number of care home beds available in Liverpool over recent years has fallen with a number of care homes closing either due to concerns about the quality of care or financial pressures. As the number of people in Liverpool living longer increases, demand for care home beds is rising.

We want to help care homes in Liverpool by sharing best practice and suggesting where improvements can be made.

We also want to make sure that care homes are catering to the needs of their residents.

Find out more

two children standing in the park - the older child has his arm around the younger child's shoulder

SEND Project

This project will look at the experience of children and young people who may have additional learning and access needs for Education, Health and Care services.

A recent local area SEND inspection by the CQC and Ofsted identified a number of concerns and improvements.

The voices of families of children and young people with SEND are not often heard. This project aims to gather examples of these voices discussing their experiences of the services available, or unavailable, to them; and to use the feedback as evidence in a report aimed at health and social care commissioners.

Find out more

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Liverpool Care Matters

Your chance to get involved in conversations and decision making about social care services in Liverpool.

Liverpool Care Matters is a new way for people and organisations in Liverpool to have their say on local social care issues and share your experiences with those who have the power to make change happen.

Sign up to be the first to hear about upcoming projects where you can share your views on the issues you care about.
Find out more