1. Greenacres Care Home Enter and View Report - May 2016

    Report -

    View and Download the report from our Enter and View at Greenacres Care Home from May 2016

  2. Annual Report 2016/17

    Report -

    Find out what we got up to in 2016-17

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  4. The Royal Liverpool Hospital Listening Event July 2018

    Report -

    Find out what patients and their families told us about The Royal Liverpool Hospital when we visited in June 2017

  5. Grace Lodge Nursing Home Enter and View Report - June 2017

    Report -

    Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017.

  6. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  7. Stonedale Lodge Enter and View Report - August 2017

    Report -

    View and Download the report from our visit to Stonedale Lodge Care Home from August 2017.

  8. Reablement Hubs Enter and View Report - August 2017

    Report -

    Read the report from our visits to Sedgemoor, Granby and Venmore Reablement Hubs in May and August 2017.

  9. Liverpool Community Health Listening Event Report - October 2017

    Report -

    Find out what patients and their families told us about Liverpool Community Health's Nurse led walk-in services and Abacus sexual health service when we visited in October 2017.

  10. Mersey Care Listening Event September 2017

    Report -

    Find out what patients and visitors told us about Mersey Care when we visited in September 2017.

  11. Broadgreen Hospital Listening Event Report - November 2017

    Report -

    Find out what patients and their families told us about Broadgreen Hospital when we visited in November 2017.

  12. Changes to Liverpool’s walk-in centre opening times

    News -

    Liverpool Community Health NHS Trust, which operates the city's four NHS walk-in centres, has announced changes to opening times.

  13. Meet The Walton Centre

    Event -

  14. Meet the Walton Centre

    Event -

  15. Meet Liverpool's Cancer Professionals: Event Report

    Report -

    On Wednesday 3rd November 2021, we held an online event for the public, called ‘Meet Liverpool’s Cancer Professionals’.

  16. Community Engagement Board

    Event -

  17. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  18. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS.

  19. Accessible Information Standard Project 2021 - Local Report

    Report -

    Our report delves into the experiences of people from minority ethnic communities who live in Liverpool and find it challenging to communicate with the NHS because they don’t speak English well or at all.

  20. Alder Hey Listening Event Report - November 2021

    Report -

    Find out what patients, parents and visitors told us when we visited Alder Hey Children's Hospital in November 2021.

  21. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. In Liverpool and many other areas, no dentists are taking on new NHS patients.

  22. Listening Event at the Royal Liverpool Hospital

    Event -

  23. Listening Event at Broadgreen Hospital

    Event -

  24. Our Annual Report 2021-22

    Report -

    We're pleased to publish our annual report 2021-22. Find out what we've done in the past year to champion what matters to you.

  25. Survey: Your Experience of Long Covid

    Page -

  26. Move to new Royal Liverpool Hospital set to begin in September

    News -

    Liverpool University Hospitals NHS Foundation Trust (LUHFT) has confirmed that the long-awaited move to the new Royal Liverpool University Hospital will begin on 28 September 2022.

  27. Visit to the Homeless Access Clinic, Brownlow Health

    Report -

    We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met.

  28. Enter and View Report: Stapely Care July 2022

    Report -

    Read our report from our Enter and View Visit to Stapely Care in July 2022.

  29. Enter and View Report: The Hamlets August 2022

    Report -

    Read our report from our Enter and View Visit to The Hamlets in August 2022.

  30. The Covid-19 Pandemic and Mental Health in Liverpool - Report

    Report -

    The Covid-19 pandemic had a massive impact in many areas of our lives. We explore in detail the impact it had on the Mental Health of people in Liverpool in our series of reports.

  31. Survey: Merseyside Society for Deaf People Engagement

    Page -

  32. Survey: Trans People's Experiences of Healthcare

    Page -

  33. The Walton Centre at Healthwatch - Partnership Event

    Report -

    Read the report from our partnership event hosted online with Healthwatch Sefton and the Walton Centre.

  34. Long Covid Tier 3 Assessment and Treatment Services Review

    Report -

    Read our report about Long COVID Tier 3 Assessment and Treatment Services in Knowsley, Liverpool, Sefton and St Helens.

  35. Survey: Contacting your GP practice

    Page -

  36. The State of NHS Dentistry in Liverpool

    Report -

    Access to NHS dentistry in Liverpool is the biggest issue we hear from members of the public about. Read our report about the current situation and what changes can be made to improve the situation.

  37. Report from a visit to the Lymphoedema clinic - September 2022

    Report -

    Read our report from our visit to the Mersey Care NHS Foundation Trust Lymphoedema clinic in Speke in September 2022