1. GP Extended Access Service is launching in Liverpool

    News -

    From 1 October 2018 patients in Liverpool will be able to access routine GP appointments during evenings and weekends.

  2. Mersey View GP Led Walk-in Surgery Enter and View Report - September 2014

    Report -

    View and Download the report from our Enter and View at Mersey View GP Led Walk-In Surgery from September 2014.

  3. Princes Park Medical Centre Enter and View Report - July 2014

    Report -

    View and Download the report from our Enter and View at Princes Park Medical Centre from July 2014.

  4. What happens at a Listening Event?

    Blog -

    Find out what happens at one of our Listening Events where we gather patient feedback about NHS services.

  5. Review of same day health care in Liverpool gets underway

    News -

    NHS Liverpool Clinical Commissioning Group (CCG) has launched a review of urgent care services in the city.

  6. November is Lung Cancer Awareness Month

    News -

    Find out what's happening in Liverpool this month to encourage people to think about their lung health.

  7. Changes to Liverpool’s walk-in centre opening times

    News -

    Liverpool Community Health NHS Trust, which operates the city's four NHS walk-in centres, has announced changes to opening times.

  8. Consultation about urgent care NHS services in Liverpool launched

    News -

    The NHS in Liverpool has launched a public conversation about same day health services, as part of a review of urgent care in the city.

  9. Mersey Care NHS Walk-in Centres Listening Event Report - October 2018

    Report -

    Find out what patients and visitors told us about Mersey Care's NHS Walk in Centres when we visited in October 2018.

  10. Patients to receive news of change at six Liverpool GP practices

    News -

    NHS Liverpool Clinical Commissioning Group (CCG) is writing to patients at six Liverpool GP practices to let them know that the organisation which runs them has given notice on its fixed-term contracts.

  11. Patients with Long-term Conditions; Continuity of Care at the GP Report - November 2018

    Report -

    Read our report about the experiences of people with long-term health conditions at their GP practice.

  12. GP Access - Understanding Patients’ Experiences of GP Services in Liverpool Report - December 2018

    Report -

    Read our report about Patients’ Experiences of GP Services in Liverpool in 2018

  13. Have your say on how the NHS should change in Liverpool

    News -

    Help your local NHS invest in the right support by sharing your ideas and experiences. #WhatWouldYouDo

  14. Update for Primary Care Connect patients

    News -

    NHS Liverpool CCG has identified new providers for four Primary Care Connect practices whose future was in doubt.

  15. Health information for Students in Liverpool

    Advice and Information -

    Here's where you can find all the information you needs to stay well while you're studying in Liverpool in 2019/20.

  16. Who Cares? We do! Info, discussion and drama day with Healthwatch Liverpool

    News -

    You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool.

  17. Think about your health in the lead-up to Christmas

    News -

    The local NHS is urging people not to forget about their health as they make all of their last-minute preparations for Christmas this year.

  18. Liverpool GP practices open on Easter Bank Holidays

    News -

    Local NHS health services will be open on the Easter bank holidays to help support those who needs urgent health advice or care.

  19. Campaign to reassure patients that NHS is still 'Open for business'

    News -

    New findings show that four in ten people are too concerned about being a burden on the NHS to seek help from their GP. The NHS have launched a campaign to let people know that they're 'open for business' .

  20. Coronavirus Survey: Interim Report - April - May 2020

    Report -

    Read the initial findings from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic in April and May 2020.

  21. Coronavirus Survey: Interim Report - May - August 2020

    Report -

    Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic.

  22. Homeless Services in Liverpool Report 2020

    Report -

    This report explores the provision of Homelessness services in Liverpool and how they are viewed by the people who use them.

  23. Patients asked to choose NHS 111 first over Easter weekend

    News -

    People who need urgent NHS care over the Easter weekend are being asked to contact the NHS 111 service, especially on Friday 2 April (Good Friday) and Monday 5 April (Easter Monday) when GP practices will be closed.

  24. NHS under more pressure – patients face longer waits

    News -

    The NHS is facing more pressure than ever, with millions of people waiting for treatment. We want to highlight three areas which your feedback tells us are particularly affected: GP access, dentists, and hospital treatment waiting times.

  25. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  26. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS.

  27. Visit to the Homeless Access Clinic, Brownlow Health

    Report -

    We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met.

  28. Trans Healthcare - Report

    Report -

    Read our report looking at trans people's experiences of health and care in Liverpool

  29. GP Access in Liverpool: "A Good service, when you get in" - August 2023 Report

    Report -

    Read our report which looks at the experiences of patients accessing GP services in Liverpool.

  30. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.