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News -
The NHS in Liverpool want to find out how easy it is to use Sign Language Interpreters or Lipspeakers at NHS appointments in Liverpool. -
News -
We are recruiting members to our new Community Engagement Board. -
Advice and Information -
To coincide with National Deaf Awareness Week 2019, our short animations about the Healthwatch network are now available with BSL translation and subtitles. -
News -
NHS Liverpool Clinical Commissioning Group (CCG) is launching a new city-wide campaign aimed at improving care for patients in Liverpool with communication needs. -
Advice and Information -
As part of their work to improve local health care, NHS Liverpool CCG have been engaging with communities about their communication needs can be met. -
News -
You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool. -
Report -
Read the initial findings from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic in April and May 2020. -
Report -
Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic. -
Report -
This report explores the provision of Homelessness services in Liverpool and how they are viewed by the people who use them. -
News -
Identifying early signs of worsening health in a person with a learning disability – specific training for family carers -
Report -
In June, we held an online event for the public, called ‘Meet Public Health Liverpool!’ We were joined by two members of staff from Liverpool's Public Health Team, who answered your questions about the work they do in the city. -
News -
Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change. -
News -
During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS. -
News -
A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. In Liverpool and many other areas, no dentists are taking on new NHS patients. -
Report -
We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met. -
Report -
Access to NHS dentistry in Liverpool is the biggest issue we hear from members of the public about. Read our report about the current situation and what changes can be made to improve the situation. -
Report -
Read our report looking at trans people's experiences of health and care in Liverpool -
Report -
Read our report which looks at the experiences of patients accessing GP services in Liverpool. -
News -
We're proud to be part of a bid which has seen Liverpool City Council’s public health team secure £5 million of national funding to deliver a data-led approach to tackling inequalities. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
The current Coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. We've collected some links to useful information about looking after your wellbeing. -
Advice and Information -
If you're a child or young person and the current news on coronavirus is making you feel anxious, concerned or stressed, here are some links that you might find helpful. -
Advice and Information -
We've created a dedicated page on our website where you can go to find information and resources that you might find useful during the Coronavirus (COVID-19) outbreak -
Advice and Information -
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you. -
News -
Local NHS health services will be open on the Easter bank holidays to help support those who needs urgent health advice or care. -
News -
While hospital visits are severely restricted during the Coronavirus pandemic Liverpool hospitals have alternative arrangements in place to help patients and their families to keep in touch. -
Blog -
Many of us are looking out for positive news and ways to improve our wellbeing during lockdown so I'm contacting organisations I usually work with in the community to see how they are staying connected in lockdown. Today it's TLC Transforming Lives -
Blog -
Welcome to another Life in Lockdown interview. This time I found out what the Lister Steps project, who are based in L13, have been up to. -
News -
New findings show that four in ten people are too concerned about being a burden on the NHS to seek help from their GP. The NHS have launched a campaign to let people know that they're 'open for business' . -
Advice and Information -
If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency. -
News -
To support its new hospital opening in Liverpool in May 2020, The Clatterbridge Cancer Centre has an exciting opportunity to recruit volunteers. -
Blog -
Welcome to another Life in Lockdown interview. This time it's the wonderful Smile and Experience TLC. -
Blog -
Our Chief Officer, Sarah Thwaites introduces a guest blog by Paul Garner, Professor at Liverpool School of Tropical Medicine in which he tells his story of Covid-19 symptoms over the past weeks and months which mirror her own experiences of the virus -
News -
A new service called COVID Urgent Eyecare Services (CUES) has been launched to support urgent eye care needs across Cheshire and Merseyside. -
Blog -
In the latest Life in Lockdown interview, we speak to Michelle Barrett from The Reader, a charity working with communities across the Liverpool City Region and nationally, based in Calderstones Park, South Liverpool. -
News -
A ground-breaking mass testing programme is being piloted in Liverpool. -
Report -
On October 15th 2020, we ran an online focus group for members of the public on the topic of COVID-19 Testing and NHS Track & Trace. Read our mini report to see what people told is about during the focus group! -
Report -
On October 22nd 2020, we ran an online focus group for members of the public on the topic of Care Homes during the pandemic. Read our mini report to see what people told is about during the focus group! -
News -
Groups of GP practices in Liverpool are starting to invite people over 80 to receive the Covid-19 vaccine. -
News -
As groups of GP practices in Liverpool continue the roll-out of Covid-19 (coronavirus) vaccinations for priority groups, the local NHS is sharing details of the how the process will work for the city’s residents. -
Blog -
After falling ill in March 2020, Healthwatch Liverpool manager, Sarah Thwaites is chronicling her recovery and experiences for the council's Liverpool Express website. We'll be reproducing her blogs here as she gradually builds up her working hours. -
Report -
On November 26th 2020 we facilitated a small online focus group about Access to Dental Care. This short report summarises our finidings. -
Report -
On 18th January 2021, to coincide with 'Blue Monday' we facilitated a small online focus group about Wellbeing during the Coronavirus . This short report summarises our finidings. -
News -
The local NHS and Liverpool City Council are appealing to unpaid carers whose role currently isn’t recorded, to make themselves known so that they can have the Covid-19 vaccine. -
Report -
Between October and December 2020, we spoke to care home staff and managers, along with members of the public with a loved one living in a care home, to learn more about experiences in Liverpool care homes during the Covid-19 pandemic. -
Advice and Information -
On 22nd February 2021 we held a vaccinations focus group with members of the public. The focus group was also attended by a representative from NHS Liverpool CCG who has answered questions which arose about the Covid-19 vaccination process. -
News -
The local NHS is working with Liverpool City Council, Arriva, and local GP practices to deliver a COVID-19 vaccination bus for the city. -
Report -
On Tuesday 23rd February, we held an online focus group on the subject of Covid-19 vaccinations. This short report summarises the themes raised and responses provided by representatives from NHS Liverpool CCG.