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News -
The CQC system review for Liverpool was undertaken in February 2018 and the report has just been published. -
Response -
The CQC has published a review of how local health and social care systems work together in Liverpool. Read our response to the findings of the review. -
Report -
Read the report from our visit to Eldonian House in February 2018. -
Report -
Read the report from our visit to James Nugent Court in February 2018. -
Report -
Read the report from our visit to Greenheys Lodge in December 2017. -
Report -
Read the report from our visits to Sedgemoor, Granby and Venmore Reablement Hubs in May and August 2017. -
Report -
Read the report from our visit to Sunnyside Residential Care Home in October 2017. -
Report -
Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017. -
Report -
View and Download the report from our visit to Stonedale Lodge Care Home from August 2017. -
Report -
View and Download the report from our Enter and View at Greenacres Care Home from May 2016 -
Report -
View and Download the report from our Enter and View at Brooklands Care Home from April 2016 -
Report -
View and Download the report from our Enter and View at Rockfield House from February 2016 -
Report -
View and Download the report from our Enter and View at Breckside Park Residential Care Home from February 2016 -
Report -
View and Download the report from our Enter and View at Storrsdale Medical Centre from January 2016. -
Report -
View and Download the report from our Enter and View at St Joseph's Care Home from September 2015. -
Report -
View and Download the report from our Enter and View at Greenacres Care Home from September 2015 -
Report -
View and Download the report from our Enter and View at Bentley Care Home from July 2015. -
Report -
View and Download the report from our Enter and View at Crompton Court Residential Care Home from July 2015. -
Report -
View and Download the report from our Enter and View at Castle Grange Care Home from March 2015. -
Report -
View and Download the report from our Enter and View at Christopher Grange Care Home from February 2015 as well as a response from the care home. -
Report -
View and Download the report from our Enter and View at Moss View Care Home from January 2015. -
Report -
View and Download the report from our Enter and View at 11 Tavy Road Care Home from October 2014. -
Blog -
As part of our Liverpool Care Matters project we've been asked to gather the experiences of people who use Crown Street Hub and its role in their life and wellbeing -
Blog -
Natalie, our Liverpool Care Matters Engagment Officer writes about why social care is important to all of us. -
Report -
Read our report about the experiences of people who use Crown Street Hub and the role that it plays in their life and wellbeing. -
Report -
Read our report about the experiences of people who use Mental Health Day Opportunities and the role that they play in their life and wellbeing. -
News -
You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool. -
News -
Liverpool City Council is reviewing its equality objectives and wants your views. -
Report -
On October 22nd 2020, we ran an online focus group for members of the public on the topic of Care Homes during the pandemic. Read our mini report to see what people told is about during the focus group! -
Report -
Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic. -
Report -
Between October and December 2020, we spoke to care home staff and managers, along with members of the public with a loved one living in a care home, to learn more about experiences in Liverpool care homes during the Covid-19 pandemic. -
Report -
Between July and September 2021, we ran an online survey to collect feedback about people’s experiences of care homes during the pandemic. -
Report -
Read our report from our Enter and View Visit to Stapely Care in July 2022. -
Report -
Read our report from our Enter and View Visit to The Hamlets in August 2022. -
Report -
This report presents the findings and recommendations of an engagement project carried out by Healthwatch Liverpool at the request of Liverpool City Council (LCC), on Sensory Impairment Services in Liverpool. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
News -
Are you living with dementia in Liverpool? Do you care for someone living with dementia in Liverpool? Do you want to share your experience and opinions of short breaks? -
Report -
Read our review of the Carers Voucher Scheme in Liverpool carried out as part of the Liverpool Care Matters project. -
Blog -
Jen, a member of the Healthwatch Liverpool team and herself an unpaid carer, takes a look at what we're doing for Carers Week 2018. -
News -
Carers UK, the charity for unpaid carers have launched their annual 'State of Care' survey. -
Blog -
Welcome to another Life in Lockdown interview. This time it's the wonderful Smile and Experience TLC. -
News -
Identifying early signs of worsening health in a person with a learning disability – specific training for family carers -
News -
The local NHS and Liverpool City Council are appealing to unpaid carers whose role currently isn’t recorded, to make themselves known so that they can have the Covid-19 vaccine. -
News -
Take a short survey to help name the newly combined Mersey Care team. -
News -
12 NHS Trusts across Merseyside and Cheshire have launched a new carers passport, to highlight the importance and acknowledge the importance of caring. -
News -
Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change. -
News -
During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS.