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Report -
Read the report from our visit to Garden Lodge Care Home in May 2018. -
Report -
Read the report from our visit to Eldonian House in February 2018. -
Report -
Read the report from our visit to James Nugent Court in February 2018. -
Report -
Read the report from our visit to Greenheys Lodge in December 2017. -
Report -
Read the report from our visit to Sunnyside Residential Care Home in October 2017. -
Report -
Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017. -
Report -
View and Download the report from our visit to Stonedale Lodge Care Home from August 2017. -
Report -
View and Download the report from our Enter and View at Greenacres Care Home from May 2016 -
Report -
View and Download the report from our Enter and View at Brooklands Care Home from April 2016 -
Report -
View and Download the report from our Enter and View at Rockfield House from February 2016 -
Report -
View and Download the report from our Enter and View at Breckside Park Residential Care Home from February 2016 -
Report -
View and Download the report from our Enter and View at Storrsdale Medical Centre from January 2016. -
Report -
View and Download the report from our Enter and View at St Joseph's Care Home from September 2015. -
Report -
View and Download the report from our Enter and View at Greenacres Care Home from September 2015 -
Report -
View and Download the report from our Enter and View at Bentley Care Home from July 2015. -
Report -
View and Download the report from our Enter and View at Crompton Court Residential Care Home from July 2015. -
Report -
View and Download the report from our Enter and View at Castle Grange Care Home from March 2015. -
Report -
View and Download the report from our Enter and View at Christopher Grange Care Home from February 2015 as well as a response from the care home. -
Report -
View and Download the report from our Enter and View at Moss View Care Home from January 2015. -
Report -
View and Download the report from our Enter and View at 11 Tavy Road Care Home from October 2014. -
Blog -
One of our key areas of work for 2018-19 is looking at Care Home provision in Liverpool. -
Blog -
Natalie, our Liverpool Care Matters Engagment Officer writes about why social care is important to all of us. -
News -
You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool. -
Report -
On October 22nd 2020, we ran an online focus group for members of the public on the topic of Care Homes during the pandemic. Read our mini report to see what people told is about during the focus group! -
Report -
Between October and December 2020, we spoke to care home staff and managers, along with members of the public with a loved one living in a care home, to learn more about experiences in Liverpool care homes during the Covid-19 pandemic. -
Report -
Between July and September 2021, we ran an online survey to collect feedback about people’s experiences of care homes during the pandemic. -
Report -
Read our report from our Enter and View Visit to Stapely Care in July 2022. -
Report -
Read our report from our Enter and View Visit to The Hamlets in August 2022. -
Report -
Read our report from our Enter and View visit to Grace Lodge in November 2022. -
Report -
Read our report from our Enter and View visit to Prince Alfred Residential Care Home in July 2023. -
Report -
Read our report from our Enter and View visit to Eldonian House Care Centre in November 2023. -
Report -
Read our report from our Enter and View visit to Redford Court in January 2024. -
News -
The NHS in Liverpool want to find out how easy it is to use Sign Language Interpreters or Lipspeakers at NHS appointments in Liverpool. -
News -
We are recruiting members to our new Community Engagement Board. -
Advice and Information -
To coincide with National Deaf Awareness Week 2019, our short animations about the Healthwatch network are now available with BSL translation and subtitles. -
News -
NHS Liverpool Clinical Commissioning Group (CCG) is launching a new city-wide campaign aimed at improving care for patients in Liverpool with communication needs. -
Advice and Information -
As part of their work to improve local health care, NHS Liverpool CCG have been engaging with communities about their communication needs can be met. -
Report -
Read the initial findings from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic in April and May 2020. -
Report -
Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic. -
Report -
This report explores the provision of Homelessness services in Liverpool and how they are viewed by the people who use them. -
News -
Identifying early signs of worsening health in a person with a learning disability – specific training for family carers -
Report -
In June, we held an online event for the public, called ‘Meet Public Health Liverpool!’ We were joined by two members of staff from Liverpool's Public Health Team, who answered your questions about the work they do in the city. -
News -
Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change. -
News -
During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS. -
News -
A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. In Liverpool and many other areas, no dentists are taking on new NHS patients. -
Report -
We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met. -
Report -
Access to NHS dentistry in Liverpool is the biggest issue we hear from members of the public about. Read our report about the current situation and what changes can be made to improve the situation. -
Report -
Read our report looking at trans people's experiences of health and care in Liverpool -
Report -
Read our report which looks at the experiences of patients accessing GP services in Liverpool.