1. Greenacres Care Home Enter and View Report - May 2016

    Report -

    View and Download the report from our Enter and View at Greenacres Care Home from May 2016

  2. Annual Report 2016/17

    Report -

    Find out what we got up to in 2016-17

  3. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  4. The Royal Liverpool Hospital Listening Event July 2018

    Report -

    Find out what patients and their families told us about The Royal Liverpool Hospital when we visited in June 2017

  5. Grace Lodge Nursing Home Enter and View Report - June 2017

    Report -

    Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017.

  6. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  7. Stonedale Lodge Enter and View Report - August 2017

    Report -

    View and Download the report from our visit to Stonedale Lodge Care Home from August 2017.

  8. Reablement Hubs Enter and View Report - August 2017

    Report -

    Read the report from our visits to Sedgemoor, Granby and Venmore Reablement Hubs in May and August 2017.

  9. Liverpool Community Health Listening Event Report - October 2017

    Report -

    Find out what patients and their families told us about Liverpool Community Health's Nurse led walk-in services and Abacus sexual health service when we visited in October 2017.

  10. Mersey Care Listening Event September 2017

    Report -

    Find out what patients and visitors told us about Mersey Care when we visited in September 2017.

  11. Broadgreen Hospital Listening Event Report - November 2017

    Report -

    Find out what patients and their families told us about Broadgreen Hospital when we visited in November 2017.

  12. Changes to Liverpool’s walk-in centre opening times

    News -

    Liverpool Community Health NHS Trust, which operates the city's four NHS walk-in centres, has announced changes to opening times.

  13. Enter and View Report: Grace Lodge November 2022

    Report -

    Read our report from our Enter and View visit to Grace Lodge in November 2022.

  14. Liverpool University Hospitals NHS Foundation Trust (LUHFT), Listening Events Report, May 2022

    Report -

    Find out what patients and visitors told us when we visited the Royal, Broadgreen and Aintree Hospitals with Healthwatch Knowsley and Sefton in May 2022.

  15. Healthwatch Liverpool are recruiting a new Chair - deadline extended

    News -

    Do you have the skills and experience to become our next Chair? The role attracts an honorarium of £5000 p.a. in recognition of your time commitment.

  16. Healthwatch Liverpool Newsletter archive

    Page -

    Our members receive a monthly newsletter. Click on the links to read our most recent mailings.

  17. Liverpool Heart and Chest Hospital Listening Event Report - December 2022

    Report -

    Find out what patients and visitors told us when we visited Liverpool Heart and Chest Hospital in December 2022.

  18. Sensory impairment engagement report - March 2023

    Report -

    This report presents the findings and recommendations of an engagement project carried out by Healthwatch Liverpool at the request of Liverpool City Council (LCC), on Sensory Impairment Services in Liverpool.

  19. Trans Healthcare - Report

    Report -

    Read our report looking at trans people's experiences of health and care in Liverpool

  20. Our Annual Report 2022-23

    Report -

    We're pleased to publish our annual report 2022-23. Find out how we've been working to make health and care services better for everyone.

  21. Mersey Care roll out Urgent Treatment Centres in Liverpool

    News -

    Two of Liverpool's Walk In Centres are being upgraded to Urgent Treatment Centres (UTCs) to include improved facilities from this autumn as part of a national redesign to ensure consistency of service for local communities.

  22. Liverpool University Hospitals NHS Foundation Trust (LUHFT), A&E Listening Events Report - December 2022

    Report -

    Find out what patients and visitors told us when we visited the Royaland Aintree Hospitals with Healthwatch Knowsley and Sefton in December 2022.

  23. New report calls for fundamental reform of NHS dental care

    News -

    A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist.

  24. Liverpool Co-production

    Page -

    We are working with people who have a learning disability or are neurodivergent to find out more about their experiences of using services within Liverpool.

  25. Learning disability co-production

    Page -

    Sentence or two summarising what the page is about.

  26. Neurodivergent co-production

    Page -

    Sentence or two summarising what the page is about.

  27. Statement on Lucy Letby investigation

    Response -

    Healthwatch Liverpool statement following the trial and conviction of Lucy Letby.

  28. Care Home survey

    Page -

  29. Enter and View Report: Prince Alfred Residential Care Home

    Report -

    Read our report from our Enter and View visit to Prince Alfred Residential Care Home in July 2023.

  30. GP Access in Liverpool: "A Good service, when you get in" - August 2023 Report

    Report -

    Read our report which looks at the experiences of patients accessing GP services in Liverpool.

  31. Job Vacancy: Information and Project Officer (Enquiry focused) - Part time

    News -

    We are looking to recruit someone to join the Information & Advice team at Healthwatch Liverpool.

  32. Copy of GP Access Survey 2023

    Page -

  33. Monthly feedback about local health and care services

    Page -

    As part of a new series, we're publishing a snapshot of the feedback that we receive each month.

  34. October 2023

    Page -

    Here are the highlights of the feedback which we received in October 2023

  35. Video: Introduction to our Sexual Trauma and NHS Healthcare survey

    Page -

  36. Funding secured to help deliver data-led approach to tackling inequalities in Liverpool

    News -

    We're proud to be part of a bid which has seen Liverpool City Council’s public health team secure £5 million of national funding to deliver a data-led approach to tackling inequalities.

  37. Public urged to use NHS 111 ahead of Christmas and New Year doctor strikes

    News -

    People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors both ahead of Christmas and early in the New Year.