1. NICE comes to Liverpool: 21st November 2018

    News -

    NICE will be holding a Public Board Meeting and Question Time session in Liverpool on Wednesday 21st November 2018.

  2. NHS App being trialled in Liverpool

    News -

    Liverpool is to become one of only six areas of the country to test the official NHS app for patients that will be at the forefront of the digital healthcare revolution.

  3. Changes to Liverpool’s walk-in centre opening times

    News -

    Liverpool Community Health NHS Trust, which operates the city's four NHS walk-in centres, has announced changes to opening times.

  4. Consultation about urgent care NHS services in Liverpool launched

    News -

    The NHS in Liverpool has launched a public conversation about same day health services, as part of a review of urgent care in the city.

  5. Share your thoughts about Aintree Hospital's website

    News -

    Aintree Hospital want to know what you think about their website. Take their short survey.

  6. Have your say on how the NHS should change in Liverpool

    News -

    Help your local NHS invest in the right support by sharing your ideas and experiences. #WhatWouldYouDo

  7. Community Frailty Pathway Engagement Report - May 2019

    Report -

    Read our piece of engagement about patient and carers' experiences of a pilot project focused on providing community-based care for frail older people.

  8. Public invited to comment on merger of two Liverpool hospital trusts

    News -

    A series of public events have been announced where people can share their views on the proposed merger of Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

  9. Thank you to everyone who completed our ‘What Would You Do?’ survey

    News -

    Earlier this year, we asked Liverpool residents for their views about how local health and care services could be improved.

  10. Healthwatch Cheshire and Merseyside NHS Long Term Plan Public Views Report

    Report -

    Thank you to everyone who completed our ‘What Would You Do?’ survey. Here you can read the full report.

  11. Chief Executive named for soon-to-be merged Liverpool hospital trusts

    News -

    A long-serving Liverpool NHS leader has been appointed as Chief Executive of the city’s new ‘mega-trust’.

  12. The NHS in Liverpool wants your views on stoma products and support services

    News -

    The NHS in Liverpool wants to improve care for adults and children using stoma products. Before making any changes they’d like to hear from people using stoma products and their families.

  13. October sees launch of Liverpool University Hospitals NHS Foundation Trust

    News -

    From 1 October 2019, the Trust caring for a population of around 630,000 people in Merseyside has come into operation following the merger of Aintree University Hospital NHS Foundation Trust and the Royal and Broadgreen University Hospital NHS Trust.

  14. Walk in Centre services revised because of Coronavirus

    News -

    Mersey Care NHS Foundation Trust, which operates the four Liverpool NHS walk in centres, has announced changes to how it will operate during the coronavirus outbreak.

  15. Coronavirus (COVID-19) information and resources

    Advice and Information -

    We've created a dedicated page on our website where you can go to find information and resources that you might find useful during the Coronavirus (COVID-19) outbreak

  16. Volunteers needed for Clatterbridge Cancer Centre's new Liverpool hospital

    News -

    To support its new hospital opening in Liverpool in May 2020, The Clatterbridge Cancer Centre has an exciting opportunity to recruit volunteers.

  17. People urged not to ignore eye problems to avoid long term damage to their eye health

    News -

    A new service called COVID Urgent Eyecare Services (CUES) has been launched to support urgent eye care needs across Cheshire and Merseyside.

  18. Healthwatch Liverpool Transplant Project Report - June 2020

    Report -

    Read our report looking at patients in Liverpool's experiences of care and support received following a kidney transplant.

  19. Major new cancer hospital opens in Liverpool

    News -

    A major new hospital that will transform cancer care in a region that is one of the worst affected nationally by the disease has opened in the heart of Liverpool.

  20. NHS 111 First

    News -

    People who need urgent NHS care across North Merseyside are being asked to contact NHS 111 before attending an Emergency Department.

  21. Mersey Care are looking for suggestions on a new name for their NHS Continuing Healthcare team

    News -

    Take a short survey to help name the newly combined Mersey Care team.

  22. Public consultation about hyper-acute stroke services gets underway

    News -

    The NHS in Knowsley, Liverpool, Sefton and West Lancashire has launched a 12-week public consultation about the proposal to establish a Comprehensive Stroke Centre at Aintree University Hospital.

  23. Move to new Royal Liverpool Hospital set to begin in September

    News -

    Liverpool University Hospitals NHS Foundation Trust (LUHFT) has confirmed that the long-awaited move to the new Royal Liverpool University Hospital will begin on 28 September 2022.

  24. Mersey Care roll out Urgent Treatment Centres in Liverpool

    News -

    Two of Liverpool's Walk In Centres are being upgraded to Urgent Treatment Centres (UTCs) to include improved facilities from this autumn as part of a national redesign to ensure consistency of service for local communities.

  25. Report from a visit to the Lymphoedema clinic - September 2022

    Report -

    Read our report from our visit to the Mersey Care NHS Foundation Trust Lymphoedema clinic in Speke in September 2022

  26. GP Extended Access Service is launching in Liverpool

    News -

    From 1 October 2018 patients in Liverpool will be able to access routine GP appointments during evenings and weekends.

  27. Mersey View GP Led Walk-in Surgery Enter and View Report - September 2014

    Report -

    View and Download the report from our Enter and View at Mersey View GP Led Walk-In Surgery from September 2014.

  28. Princes Park Medical Centre Enter and View Report - July 2014

    Report -

    View and Download the report from our Enter and View at Princes Park Medical Centre from July 2014.

  29. What happens at a Listening Event?

    Blog -

    Find out what happens at one of our Listening Events where we gather patient feedback about NHS services.

  30. Review of same day health care in Liverpool gets underway

    News -

    NHS Liverpool Clinical Commissioning Group (CCG) has launched a review of urgent care services in the city.

  31. November is Lung Cancer Awareness Month

    News -

    Find out what's happening in Liverpool this month to encourage people to think about their lung health.

  32. Mersey Care NHS Walk-in Centres Listening Event Report - October 2018

    Report -

    Find out what patients and visitors told us about Mersey Care's NHS Walk in Centres when we visited in October 2018.

  33. Patients to receive news of change at six Liverpool GP practices

    News -

    NHS Liverpool Clinical Commissioning Group (CCG) is writing to patients at six Liverpool GP practices to let them know that the organisation which runs them has given notice on its fixed-term contracts.

  34. Patients with Long-term Conditions; Continuity of Care at the GP Report - November 2018

    Report -

    Read our report about the experiences of people with long-term health conditions at their GP practice.

  35. GP Access - Understanding Patients’ Experiences of GP Services in Liverpool Report - December 2018

    Report -

    Read our report about Patients’ Experiences of GP Services in Liverpool in 2018

  36. Update for Primary Care Connect patients

    News -

    NHS Liverpool CCG has identified new providers for four Primary Care Connect practices whose future was in doubt.

  37. Health information for Students in Liverpool

    Advice and Information -

    Here's where you can find all the information you needs to stay well while you're studying in Liverpool in 2019/20.

  38. Who Cares? We do! Info, discussion and drama day with Healthwatch Liverpool

    News -

    You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool.

  39. Think about your health in the lead-up to Christmas

    News -

    The local NHS is urging people not to forget about their health as they make all of their last-minute preparations for Christmas this year.

  40. Liverpool GP practices open on Easter Bank Holidays

    News -

    Local NHS health services will be open on the Easter bank holidays to help support those who needs urgent health advice or care.

  41. Campaign to reassure patients that NHS is still 'Open for business'

    News -

    New findings show that four in ten people are too concerned about being a burden on the NHS to seek help from their GP. The NHS have launched a campaign to let people know that they're 'open for business' .

  42. Coronavirus Survey: Interim Report - April - May 2020

    Report -

    Read the initial findings from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic in April and May 2020.

  43. Coronavirus Survey: Interim Report - May - August 2020

    Report -

    Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic.

  44. Homeless Services in Liverpool Report 2020

    Report -

    This report explores the provision of Homelessness services in Liverpool and how they are viewed by the people who use them.

  45. Patients asked to choose NHS 111 first over Easter weekend

    News -

    People who need urgent NHS care over the Easter weekend are being asked to contact the NHS 111 service, especially on Friday 2 April (Good Friday) and Monday 5 April (Easter Monday) when GP practices will be closed.

  46. NHS under more pressure – patients face longer waits

    News -

    The NHS is facing more pressure than ever, with millions of people waiting for treatment. We want to highlight three areas which your feedback tells us are particularly affected: GP access, dentists, and hospital treatment waiting times.

  47. Your care, your way – Join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  48. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    During October and November 2021, we participated in research in partnership with Healthwatch England to gather experiences of translation services within the NHS.

  49. Visit to the Homeless Access Clinic, Brownlow Health

    Report -

    We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met.