1. Liverpool Co-production

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    We are working with people who have a learning disability or are neurodivergent to find out more about their experiences of using services within Liverpool.

  2. Learning disability co-production

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    Sentence or two summarising what the page is about.

  3. Neurodivergent co-production

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    Sentence or two summarising what the page is about.

  4. Statement on Lucy Letby investigation

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    Healthwatch Liverpool statement following the trial and conviction of Lucy Letby.

  5. Care Home survey

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  6. Enter and View Report: Prince Alfred Residential Care Home

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    Read our report from our Enter and View visit to Prince Alfred Residential Care Home in July 2023.

  7. Report from a visit to the Lymphoedema clinic - September 2022

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    Read our report from our visit to the Mersey Care NHS Foundation Trust Lymphoedema clinic in Speke in September 2022

  8. Liverpool University Hospitals NHS Foundation Trust (LUHFT), A&E Listening Events Report - December 2022

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    Find out what patients and visitors told us when we visited the Royaland Aintree Hospitals with Healthwatch Knowsley and Sefton in December 2022.

  9. Job Vacancy: Information and Project Officer (Enquiry focused) - Part time

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    We are looking to recruit someone to join the Information & Advice team at Healthwatch Liverpool.

  10. GP Access in Liverpool: "A Good service, when you get in" - August 2023 Report

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    Read our report which looks at the experiences of patients accessing GP services in Liverpool.

  11. Copy of GP Access Survey 2023

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  12. Monthly feedback about local health and care services

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    As part of a new series, we're publishing a snapshot of the feedback that we receive each month.

  13. October 2023

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    Here are the highlights of the feedback which we received in October 2023

  14. Video: Introduction to our Sexual Trauma and NHS Healthcare survey

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  15. Funding secured to help deliver data-led approach to tackling inequalities in Liverpool

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    We're proud to be part of a bid which has seen Liverpool City Council’s public health team secure £5 million of national funding to deliver a data-led approach to tackling inequalities.

  16. Public urged to use NHS 111 ahead of Christmas and New Year doctor strikes

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    People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors both ahead of Christmas and early in the New Year.

  17. Enter and View Report: Eldonian House Care Centre

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    Read our report from our Enter and View visit to Eldonian House Care Centre in November 2023.

  18. Enter and View Report: Redford Court

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    Read our report from our Enter and View visit to Redford Court in January 2024.

  19. Job Vacancy: Data Administrator Apprentice (30 hrs p/w)

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    Calling all aspiring Data Administrators! We are on the hunt to hire a Data Administrator Apprentice to join our team.

  20. Home

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  21. The Accessible Information Standard - What you can expect from services

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    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  22. 10 top tips to get the most out of your GP appointment

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    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  23. What should you expect from home care services?

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    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  24. 10 top tips to get the most out of your dental appointment

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    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  25. Work with us

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    Find out more about ways you can work with us and any current opportunities with our team.

  26. Terms & conditions

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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  27. Accessibility

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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  28. Events

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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  29. Advice and information

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    Find out about how we can help you access the support you need to live well.

  30. Dementia Action Week

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  31. Volunteers Week

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  32. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  33. Privacy

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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.