Information on Coronavirus

Read the latest advice and information from the Government, NHS England and Public Health England about the Coronavirus.
Hands washing over a sink with soap

For the most up to date information about COVID-19 be sure to check Gov.uk.

Correct as of 28/05/2020, 

We can all help stop coronavirus spreading
The single most important action we can all take, in fighting coronavirus is to stay at home if we can in order to protect the NHS and save lives.

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection.

Reasons for leaving the house include:

  • Shop for essentials – only when you really need to
  • To exercise – such as a run, walk or cycle, alone or with other people you live with.
  • Medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person. 
  • Travel to and from work – but only where this is absolutely necessary. Donating blood is still considered essential travel.

If you do need to go outside for one of these reasons, it's important that you always keep a distance of 2m (6ft) from other people.

Find out more

If you think you might have coronavirus

Symptoms

  • A high temperature

  • A new, continuous cough
  • Loss or change in sense of smell or taste

Test and Trace

How NHS test and trace service works

Part 1: for someone with symptoms of coronavirus

  1. isolate: as soon as you experience coronavirus symptoms, medical advice is clear: you must self-isolate for at least 7 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms

  2. test: order a test immediately at www.nhs.uk/coronavirus or call 119 if you have no internet access

  3. results: if your test is positive, you must complete the remainder of your 7-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate

  4. share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that we can give appropriate advice to those who need it. You will be told to do this online via a secure website or you will be called by one of our contract tracers.

Part 2: if you are contacted by the NHS test and trace service because you have been in close contact with someone who has tested positive for coronavirus

  1. alert: you will be alerted by the NHS test and trace service if you have been in close contact with someone who has tested positive for coronavirus. The alert will usually come by text, email or phone call. You should then log on to the NHS test and trace website, which is normally the easiest way for you and the service to communicate with each other – but, if not, a trained call handler will talk you through what you must do. Under-18s will get a phone call and a parent or guardian will be asked to give permission for the call to continue

  2. isolate: you will be told to begin self-isolation for 14 days from your last contact with the person who has tested positive. It’s really important to do this even if you don’t feel unwell because, if you have been infected, you could become infectious to others at any point up to 14 days. Your household doesn’t need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home

  3. test if needed: if you develop symptoms of coronavirus, other members of your household must self-isolate immediately at home for 14 days and you must book a test at www.nhs.uk/coronavirus or call 119 if you have no internet access. If your test is positive, you must continue to stay at home for at least 7 days and we will get in touch to ask about your contacts since they must self-isolate. If your test is negative, you must still complete your 14-day self-isolation period because the virus may not be detectable yet - this is crucial to avoid unknowingly spreading the virus.

If you need medical advice about your symptoms do not go to a GP surgery, pharmacy or hospital. 

Use the NHS 111 online coronavirus service

If you are unable to use the online NHS 111 service you can call 111.

How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus. If you live alone, you should stay at home for seven days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

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How to avoid catching or spreading germs

Do:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

  • Put used tissues in the bin straight away.

  • Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.

  • Try to avoid close contact with people who are unwell.

Don't:

  • Do not touch your eyes, nose or mouth if your hands are not clean.

Advice for people at high risk

If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it. These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible

For the full list of people who are considered high risk visit the Government website.

Find out more

Further information

NHS England had produced a list of common questions about coronavirus, covering advice for you and your family, how it's caught and spread, prevention, self-isolation, testing and treatment and foreign travel. 

NHS common questions

Other places for information:

 

Getting tested for Coronavirus (COVID-19)

Guidance on coronavirus testing, including who is eligible for priority testing, how to get tested and the different types of test available is available on the Government's website.

Find out more

Take our Coronavirus survey

How is the Coronavirus lockdown affecting your experiences of health & care services? Take 5 minutes to fill out our survey & let us know! We'll be sharing responses with care providers to ensure the local response is meeting people's needs.

Take the survey