"They need more resources, both the nurses and the doctors are absolutely rammed, they need additional staff, although the pressures are never passed on to you by the staff. They’re very busy, but we’re never rushed. They’re all brilliant. I feel lucky to have the service here."
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Advice and information
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017