Enter and View Report: Walton Manor

In April 2024 we visited Walton Manor Residential and Nursing home, a purpose built two storey building situated in Liverpool. The service supports older people, some of whom are living with dementia and people with nursing needs. The service can accommodate up to 45 people. At the time of the inspection, there were 41 people living at the home. The service is owned by Qualia Care Limited.

Summary

At Walton Manor of the small number of residents we spoke to the majority had many positive things to say. Walton Manor appeared clean and well maintained with decorations making it feel homely. The outdoor areas and dining room area were particularly inviting. The security measures and CCTV on site helped the home feel safe and secure. The few residents we spoke to seemed happy with both the food and activities on offer. The long employment of key staff including the deputy manager, chef and activities coordinator seems to be creating a safe, caring, and fun environment for residents.

We would encourage Walton Manor to continue with maintaining these good relationships and to be aware of what makes for positive interactions. This is especially important interacting with residents who may not have the capacity to understand a conversation and rely on non-verbal communication cues. 

Overall, we observed that Walton Manor seems a warm, inviting, and well-run care home with long serving staff that care deeply about their residents.