Enter and View Report: Crompton Court

In May 2024 we visited Crompton Court, a residential care service that provides accommodation and personal care for up to 33 people. It accommodates people across 2 floors, each of which has separate facilities and ensuite rooms. At the time of our visit, there were 29 residents who lived at the home. The service is operated by ADL plc and does not charge top up fees.

Summary

Overall, we observed Crompton Court during our visit to be a pleasant environment with well-functioning leadership that seems to filter down to staff. Management and staff are proud of the care home and of their residents and seem to enjoy their jobs. 

The environment was clean and homely, and staff and residents seemed to be very happy. Feedback from the small number of staff, residents and families was majority positive about all aspects of the care home. Activities offered were numerous and appropriate and the food on offer seems to be enjoyed.

Quote from a resident

We have no specific recommendations for Crompton Court from our visit.

We found during our visit examples of excellent practice which included but were not limited to:

• Staff retention was a positive with multiple staff members remaining at Crompton Court for many years leading to a family atmosphere and a real feeling of camaraderie. The management structure being in place for so long seemed to strengthen this even further
• Staff and resident communication felt like a strength with residents and staff having lots of positive interactions and efforts made to adjust activities to residents wishes.
• The decoration of the home and the introduction of animals made for a very nice environment. This led to an environment that did not feel clinical and did feel like a home.