Enter and View Report: Jasmine House

In September 2024, we visited Jasmine House, provided and run by J.A.D. Healthcare Limited. It is a residential care home in a large, converted house providing care to six people at the time of the inspection. The home is registered for up to seven people and supports people with complex needs including learning disability, physical disability and mental health. Accommodation is provided in single bedrooms. 

Summary

Overall, we observed during our visit that Jasmine House felt like a caring and entertaining place to live. Staff appeared committed to providing the best care and quality of life to their residents. Staff are staying for many years in their roles and management has been consistent and in place for a long time.

Residents appeared happy and really enjoying their lives at Jasmine House. Those we spoke to said they were happy with all aspects of Jasmine House and had great relationships with staff. The friendships between residents and the support they offer each other is probably the best evidence of how well Jasmine House is doing.

Recommendations 

We have no recommendations to add as Jasmine House during our visit seems a fantastic place to both live and work.

Positives and good practice

We found during our visit examples of positives and good practice which included but were not limited to: 

• There seems to be a real caring atmosphere at Jasmine House that extends from staff to residents. We saw residents taking the lead in supporting each other and this is a testament to all at Jasmine House.
• Residents gave examples of how staff support them in taking small steps that lead to big changes. Residents that were previously afraid to leave their rooms discussed how they were now enjoying activities in the wider community. Staff have a focus on allowing residents to live full happy lives and worked hard to support this.
• Management and staff have been in place for many years at Jasmine House. This consistency of staffing and management seems to have built understanding and trust between staff and residents.