Enter and View Report: Broughton House Residential Home

In March 2025 we visited Broughton House, a residential care home. It has a 30-bed capacity of which 29 were occupied during our visit with the remaining room undergoing refurbishment. Management advises they do not charge top-up fees and they charge the same fees to privately funded residents as to council funded residents.

Broughton House is a listed building with two buildings being joined together creating an unusual layout. Management advised that making building alterations is difficult due to planning regulations. “Some areas are more accessible so we keep the top floor for more mobile residents”. Management discussed that residents on the top floor had to be able to evacuate in the case of a fire. There is a lift in the care home.

The care home has been owned and supported by Mike Pownall since 1997. Management advises that he is on site nearly every day and is very hands-on with maintenance and also knows the residents really well and they know him too.

Summary

Overall, we observed during our two-hour Enter and View visit to Broughton House that it seems to be a care home that is well run and functioning effectively. The areas of the care home we saw looked clean, well decorated and maintained with no strong odours.

The staff that we spoke to seemed happy in their jobs and supported by the training on offer. All the interactions we saw between staff and residents seemed appropriate and staff were skilled in communicating with residents and clearly knew them well.

Residents seemed well cared, appropriately dressed and comfortable in their home. We spoke to two family members whilst at the home who seemed positive about their experiences at the care home and that their family is happy and safe at Broughton house. Survey responses were equally positive.

Recommendations

We make the following recommendations for Broughton House Residential Home.

• We did receive one piece of feedback suggesting that there could be more activities for residents. It may be good to speak to family and residents about their thoughts on the activities on offer.

Positives and good practice

We found during our visit to Broughton House Residential Home examples of positives and good practice which included but were not limited to:

• The environment that we saw seemed in excellent condition and was well maintained. This is even more impressive considering that it is a combination of two listed buildings combined. Clearly a lot of effort has gone into making Broughton House a home and not a clinical atmosphere and this really shows.
• The location of the care home near Sefton Park should provide plenty of opportunity for residents to access green spaces on their doorstep.
• There appears to be an excellent working relationship with the care home and their GP practice The Ash Surgery which will be of great benefit to residents and is a credit to staff at both the GP practice and the care home.