Enter and View Report: Glenarie Manor Nursing Home

In February 2025, we visited Glenarie Manor, a Nursing Home owned by Lotus Care and housed in a converted old building facing Sefton Park. The home has 26 bedrooms including 4 ensuite bedrooms. The home specialises in Mental Health Nursing and Residential Care.

The home did not charge top up fees at the time of our visit.

Summary

Glenarie Manor felt homely and calm on the day of our visit. The home was clean, although we did notice some outstanding maintenance. Residents appeared well-cared for, and staff and residents seemed to know each other and treat each other with respect. The manager Bee came across as caring deeply for all the residents, past and present.

The location of Glenarie Manor next to Sefton Park alongside a fantastic private garden gives residents plenty of opportunity to spend time outside in the fresh air with nature right on their doorstep. The well-trained house cat can provide a source of comfort to many residents and staff alike and makes the home feel more homely.

The residents and members of staff we spoke to during our visit had a lot of positive things to say about the home, and the feedback from relatives which we received through our survey was positive too.

We particularly liked the idea of the “open door” days that are organised on the 21st of every month; as these days fall on different weekdays/ weekends throughout the year it should give relatives and friends an opportunity to visit and be involved.

Recommendations

We make the following recommendations for Glenarie Manor Nursing Home

• Glenarie Manor is housed in an old building, and as such requires more upkeep and maintenance. We like that a QR code is in place to quickly report maintenance issues, however we do recommend that any outstanding maintenance is acted on quickly by the owners.
• We recommend that the large mirror in the games room has some posters added to help avoid the impression that it is a 2-way mirror.

Positives and good practice

We found during our visit to Glenarie Manor Nursing Home examples of positives and good practice which included but were not limited to:

• Management at the care home has been consistent for a number of years and this helps build a stable environment for both residents and staff. During our short visit we got the impression that the manager cared greatly for both residents and the staff team.
• The rear garden of the care home is a great size, private and has lots of covered seating. The trees and natural environment felt like it would be a fantastic place to pass the time. Combined with the location near Sefton Park it makes Glenarie Manor a place where residents can spend lots of time enjoying being outdoors.