Job Vacancy: Information and Project Officer (Enquiry focused) - Part time

Closing date: 11.59pm Sunday 12 November 2023 by email.

Background

We are the independent champion for people using local health and social care services. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. People can also speak to us to find information about health and wellbeing services and activities available locally.

For many people you will be the first contact they have with Healthwatch so a key aspect of this role will be to promote the organisation by explaining our work and the ways of being involved in this. Our work is constantly evolving so the ability to adapt and pick-up new skills and approaches is essential.

Main Focus of Post

• Responding to enquirers via telephone, email, text or post.
• To provide information and signposting to people, helping them get the most out of health and social care services in Liverpool.

• To gain the views of the public in relation to their health and social care experiences.

Terms

• Salary £24,920 (pro rata)

• 17.5 - 21 hours p/w (0.5-0.6 FTE)

• Fixed term until 31 March 2024

• Subject to an enhanced DBS and satisfactory references

• 25 days' annual leave (pro rata) plus bank holidays (rising to 30 days with long service)

Click to download the Job Description and Person Specification or find all of the application related documents below.

To apply for this post you will need to complete an application form. Read the application guidance carefully. CVs will not be considered.

Please submit completed application forms by email to recruitment@healthwatchliverpool.co.uk or by post to 2nd Floor, 151 Dale Street, L2 2AH.

Closing date for applications is 11.59pm Sunday 12 November 2023. Shortlisted applicants will be advised of their interview time by either phone or email, as preferred.