Our Annual Report 2018/19

Summary

During 2018-19:

• In total across our information service, events, project work, surveys and visits to services, we engaged with 6885 people.
• 3770 people including students, accessed Healthwatch advice and information or
  contacted us with questions about local support.
• We published 34 reports including Enter and View reports, findings from Hospital Trust Listening Events and bigger projects like our GP Access work.
• We visited 69 services and community events where we spoke to 2750 people to
  understand experiences of care.
• We have 12 volunteers helping to carry out our work. In total, they gave 107 hours to
  support our work.
• 360,930 people engaged with us through our website, directory and social media.