Enter and View Report: Redford Court

In January 2024 we visited Redford Court, a residential care home providing care and rehabilitation services for up to 29 people. The service provides support to people over the age of 18 who have an acquired a brain injury as well as other conditions. Accommodation is provided in a mixture of settings with one building accommodating 20 people; four supported living flats and a building for up to five people know as ‘The Lodge’. All accommodation is adapted to meet the needs of people using the service.

Summary

Overall, we observed numerous examples of Redford court being an effective and positive environment for recovery. The home was clean, pleasant and was based around meeting residents needs whilst allowing for the maximisation of independence and recovery. There was no instances of dirt or strong odours anywhere.

The staff that we spoke to seemed happy in their work and clear in their goals for resident recovery. They impressed us with the relationships they have built up and the care, dignity and respect that was shown. The fact that there are multiple staff on site who have worked there for many years shows Redford Court is a rewarding place to work. This consistency of staffing seems to have contributed to the good practice that was shown during our visit and is validated by the patient feedback we received on site.

From what we have seen Redford Court is performing admirably in a difficult time in the care sector and we have no concerns from our visit.