Job vacancy: Operations Manager

Healthwatch Liverpool is looking to recruit an experienced and progressive Operations Manager to be based in our Liverpool City Centre office.
image of Healthwatch Lanyard

Closing date: Midnight Sunday 18 November 2018 by email or 5pm Friday 16 November 2018 by post / by hand.


We are the independent champion for people using local health and social care services in Liverpool. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. People can also speak to us generally to find information about health and wellbeing services, activities available locally as well as obtaining support when problems arise with services.

Main Focus of Post

  • To direct and manage service and business operations across the organisation and be responsible for the effective and successful management of all staff including team productivity, resource management, training and development.

  • To develop and implement processes and practices which enable the smooth running of our activities.

  • To provide the optimal levels of support, guidance and management on a day-to-day basis to allow our small but diverse and dynamic team to best deliver our activities and services.


  • Salary negotiable

  • 35 hours a week

  • Fixed term until 31 March 2020, reviewed subject to continued funding

  • Subject to an enhanced DBS and satisfactory references

  • 25 days' annual leave plus bank holidays

Click to download the Job Description and Person Specification or find all of the application related documents below.

To apply for this post you will need to complete an application form. Read the application guidance carefully. CVs will not be considered.

Please submit completed application forms by email to or by post to 4th Floor, 151 Dale Street, L2 2AH.

Closing date for applications is midnight Sunday 18 November 2018. Applications submitted by post or delivered by hand must reach us by 5pm Friday 16 November 2018 and should be marked Recruitment.

Shortlisting will take place week commencing 19 November 2018 and interviews for the role will be held on Monday 26 November 2018 and shortlisted applicants will be advised of their interview time by either phone or email, as preferred.


We welcome applications from people of all backgrounds and identities. If you need support with any aspect of the application process, please contact or call 0300 77 77 007.

Operations Manager - Job Description
Operations Manager - Person Specification
Application Form
Application Guidance

Interested in volunteering?

Becoming a volunteer is easy. Get in touch to find out about volunteering opportunities with us.

Find out more