1. News -

    The CQC system review for Liverpool was undertaken in February 2018 and the report has just been published.
  2. Response -

    The CQC has published a review of how local health and social care systems work together in Liverpool. Read our response to the findings of the review.
  3. Report -

    Read the report from our visit to Eldonian House in February 2018.
  4. Report -

    Read the report from our visit to James Nugent Court in February 2018.
  5. Report -

    Read the report from our visit to Greenheys Lodge in December 2017.
  6. Report -

    Read the report from our visits to Sedgemoor, Granby and Venmore Reablement Hubs in May and August 2017.
  7. Report -

    Read the report from our visit to Sunnyside Residential Care Home in October 2017.
  8. Report -

    Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017.
  9. Report -

    View and Download the report from our visit to Stonedale Lodge Care Home from August 2017.
  10. Report -

    View and Download the report from our Enter and View at Greenacres Care Home from May 2016
  11. Report -

    View and Download the report from our Enter and View at Brooklands Care Home from April 2016
  12. Report -

    View and Download the report from our Enter and View at Rockfield House from February 2016
  13. Report -

    View and Download the report from our Enter and View at Breckside Park Residential Care Home from February 2016
  14. Report -

    View and Download the report from our Enter and View at Storrsdale Medical Centre from January 2016.
  15. Report -

    View and Download the report from our Enter and View at St Joseph's Care Home from September 2015.
  16. Report -

    View and Download the report from our Enter and View at Greenacres Care Home from September 2015
  17. Report -

    View and Download the report from our Enter and View at Bentley Care Home from July 2015.
  18. Report -

    View and Download the report from our Enter and View at Crompton Court Residential Care Home from July 2015.
  19. Report -

    View and Download the report from our Enter and View at Castle Grange Care Home from March 2015.
  20. Report -

    View and Download the report from our Enter and View at Christopher Grange Care Home from February 2015 as well as a response from the care home.
  21. Report -

    View and Download the report from our Enter and View at Moss View Care Home from January 2015.
  22. Report -

    View and Download the report from our Enter and View at 11 Tavy Road Care Home from October 2014.
  23. Blog -

    As part of our Liverpool Care Matters project we've been asked to gather the experiences of people who use Crown Street Hub and its role in their life and wellbeing
  24. Blog -

    Natalie, our Liverpool Care Matters Engagment Officer writes about why social care is important to all of us.
  25. Report -

    Read our report about the experiences of people who use Crown Street Hub and the role that it plays in their life and wellbeing.
  26. Report -

    Read our report about the experiences of people who use Mental Health Day Opportunities and the role that they play in their life and wellbeing.
  27. News -

    You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool.
  28. News -

    Liverpool City Council is reviewing its equality objectives and wants your views.
  29. Report -

    On October 22nd 2020, we ran an online focus group for members of the public on the topic of Care Homes during the pandemic. Read our mini report to see what people told is about during the focus group!
  30. Report -

    Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic.
  31. Report -

    Between October and December 2020, we spoke to care home staff and managers, along with members of the public with a loved one living in a care home, to learn more about experiences in Liverpool care homes during the Covid-19 pandemic.
  32. Report -

    Between July and September 2021, we ran an online survey to collect feedback about people’s experiences of care homes during the pandemic.
  33. Report -

    Read our report from our Enter and View Visit to Stapely Care in July 2022.
  34. Report -

    Read our report from our Enter and View Visit to The Hamlets in August 2022.
  35. Report -

    This report presents the findings and recommendations of an engagement project carried out by Healthwatch Liverpool at the request of Liverpool City Council (LCC), on Sensory Impairment Services in Liverpool.
  36. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  37. Advice and Information -

    The current Coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. We've collected some links to useful information about looking after your wellbeing.
  38. Advice and Information -

    If you're a child or young person and the current news on coronavirus is making you feel anxious, concerned or stressed, here are some links that you might find helpful.
  39. Advice and Information -

    We've created a dedicated page on our website where you can go to find information and resources that you might find useful during the Coronavirus (COVID-19) outbreak
  40. Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
  41. News -

    Local NHS health services will be open on the Easter bank holidays to help support those who needs urgent health advice or care.
  42. News -

    While hospital visits are severely restricted during the Coronavirus pandemic Liverpool hospitals have alternative arrangements in place to help patients and their families to keep in touch.
  43. Blog -

    Many of us are looking out for positive news and ways to improve our wellbeing during lockdown so I'm contacting organisations I usually work with in the community to see how they are staying connected in lockdown. Today it's TLC Transforming Lives
  44. Blog -

    Welcome to another Life in Lockdown interview. This time I found out what the Lister Steps project, who are based in L13, have been up to.
  45. News -

    New findings show that four in ten people are too concerned about being a burden on the NHS to seek help from their GP. The NHS have launched a campaign to let people know that they're 'open for business' .
  46. Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.
  47. News -

    To support its new hospital opening in Liverpool in May 2020, The Clatterbridge Cancer Centre has an exciting opportunity to recruit volunteers.
  48. Blog -

    Welcome to another Life in Lockdown interview. This time it's the wonderful Smile and Experience TLC.
  49. Blog -

    Our Chief Officer, Sarah Thwaites introduces a guest blog by Paul Garner, Professor at Liverpool School of Tropical Medicine in which he tells his story of Covid-19 symptoms over the past weeks and months which mirror her own experiences of the virus
  50. News -

    A new service called COVID Urgent Eyecare Services (CUES) has been launched to support urgent eye care needs across Cheshire and Merseyside.