1. CQC publishes review of how local health and social care systems work together in Liverpool

    News -

    The CQC system review for Liverpool was undertaken in February 2018 and the report has just been published.

  2. Healthwatch Liverpool response to CQC system review for Liverpool

    Response -

    The CQC has published a review of how local health and social care systems work together in Liverpool. Read our response to the findings of the review.

  3. Eldonian House Enter and View Report - February 2018

    Report -

    Read the report from our visit to Eldonian House in February 2018.

  4. James Nugent Court Enter and View Report - February 2018

    Report -

    Read the report from our visit to James Nugent Court in February 2018.

  5. Greenheys Lodge Enter and View Report - December 2017

    Report -

    Read the report from our visit to Greenheys Lodge in December 2017.

  6. Reablement Hubs Enter and View Report - August 2017

    Report -

    Read the report from our visits to Sedgemoor, Granby and Venmore Reablement Hubs in May and August 2017.

  7. Sunnyside Residential Care Home Enter and View Report - October 2017

    Report -

    Read the report from our visit to Sunnyside Residential Care Home in October 2017.

  8. Grace Lodge Nursing Home Enter and View Report - June 2017

    Report -

    Read the report from our Enter and View Visit to Grace Lodge Nursing Home on 16 June 2017.

  9. Stonedale Lodge Enter and View Report - August 2017

    Report -

    View and Download the report from our visit to Stonedale Lodge Care Home from August 2017.

  10. Greenacres Care Home Enter and View Report - May 2016

    Report -

    View and Download the report from our Enter and View at Greenacres Care Home from May 2016

  11. Brooklands Care Home Enter and View Report - April 2016

    Report -

    View and Download the report from our Enter and View at Brooklands Care Home from April 2016

  12. Rockfield House Enter and View Report - February 2016

    Report -

    View and Download the report from our Enter and View at Rockfield House from February 2016

  13. Breckside Park Residential Care Home Enter and View Report - February 2016

    Report -

    View and Download the report from our Enter and View at Breckside Park Residential Care Home from February 2016

  14. Storrsdale Medical Centre Enter and View Report - January 2016

    Report -

    View and Download the report from our Enter and View at Storrsdale Medical Centre from January 2016.

  15. St Joseph’s Care Home Enter and View Report - September 2015

    Report -

    View and Download the report from our Enter and View at St Joseph's Care Home from September 2015.

  16. Greenacres Care Home Enter and View Report - September 2015

    Report -

    View and Download the report from our Enter and View at Greenacres Care Home from September 2015

  17. Bentley Care Home Enter and View Report - July 2015

    Report -

    View and Download the report from our Enter and View at Bentley Care Home from July 2015.

  18. Crompton Court Residential Care Home Enter and View Report - July 2015

    Report -

    View and Download the report from our Enter and View at Crompton Court Residential Care Home from July 2015.

  19. Castle Grange Care Home Enter and View Report - March 2015

    Report -

    View and Download the report from our Enter and View at Castle Grange Care Home from March 2015.

  20. Christopher Grange Care Home Enter and View Report - February 2015

    Report -

    View and Download the report from our Enter and View at Christopher Grange Care Home from February 2015 as well as a response from the care home.

  21. Moss View Care Home Enter and View Report - January 2015

    Report -

    View and Download the report from our Enter and View at Moss View Care Home from January 2015.

  22. Tavy Road Care Home Enter and View Report - October 2014

    Report -

    View and Download the report from our Enter and View at 11 Tavy Road Care Home from October 2014.

  23. Crown Street Hub

    Blog -

    As part of our Liverpool Care Matters project we've been asked to gather the experiences of people who use Crown Street Hub and its role in their life and wellbeing

  24. Why we should care about social care

    Blog -

    Natalie, our Liverpool Care Matters Engagment Officer writes about why social care is important to all of us.

  25. Crown Street Hub Report - January 2019

    Report -

    Read our report about the experiences of people who use Crown Street Hub and the role that it plays in their life and wellbeing.

  26. Mental Health Day Opportunities Report - August 2019

    Report -

    Read our report about the experiences of people who use Mental Health Day Opportunities and the role that they play in their life and wellbeing.

  27. Who Cares? We do! Info, discussion and drama day with Healthwatch Liverpool

    News -

    You are invited to a day of discussion and drama! Share your thoughts on the big issues facing health and social care service users in Liverpool.

  28. Consultation on Liverpool City Council's Draft Equality Objectives 2020-2024

    News -

    Liverpool City Council is reviewing its equality objectives and wants your views.

  29. Focus Group Mini-Report: Care Homes

    Report -

    On October 22nd 2020, we ran an online focus group for members of the public on the topic of Care Homes during the pandemic. Read our mini report to see what people told is about during the focus group!

  30. Coronavirus Survey: Interim Report - May - August 2020

    Report -

    Read the second report from our survey exploring Liverpool residents‘ experiences of health, social care and wellbeing during the Coronavirus pandemic.

  31. Care Homes during the Covid-19 pandemic: Report

    Report -

    Between October and December 2020, we spoke to care home staff and managers, along with members of the public with a loved one living in a care home, to learn more about experiences in Liverpool care homes during the Covid-19 pandemic.

  32. Care Homes During Covid - Report

    Report -

    Between July and September 2021, we ran an online survey to collect feedback about people’s experiences of care homes during the pandemic.

  33. Enter and View Report: Stapely Care July 2022

    Report -

    Read our report from our Enter and View Visit to Stapely Care in July 2022.

  34. Enter and View Report: The Hamlets August 2022

    Report -

    Read our report from our Enter and View Visit to The Hamlets in August 2022.

  35. Sensory impairment engagement report - March 2023

    Report -

    This report presents the findings and recommendations of an engagement project carried out by Healthwatch Liverpool at the request of Liverpool City Council (LCC), on Sensory Impairment Services in Liverpool.

  36. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  37. NICE comes to Liverpool: 21st November 2018

    News -

    NICE will be holding a Public Board Meeting and Question Time session in Liverpool on Wednesday 21st November 2018.

  38. NHS App being trialled in Liverpool

    News -

    Liverpool is to become one of only six areas of the country to test the official NHS app for patients that will be at the forefront of the digital healthcare revolution.

  39. Changes to Liverpool’s walk-in centre opening times

    News -

    Liverpool Community Health NHS Trust, which operates the city's four NHS walk-in centres, has announced changes to opening times.

  40. Consultation about urgent care NHS services in Liverpool launched

    News -

    The NHS in Liverpool has launched a public conversation about same day health services, as part of a review of urgent care in the city.

  41. Share your thoughts about Aintree Hospital's website

    News -

    Aintree Hospital want to know what you think about their website. Take their short survey.

  42. Have your say on how the NHS should change in Liverpool

    News -

    Help your local NHS invest in the right support by sharing your ideas and experiences. #WhatWouldYouDo

  43. Community Frailty Pathway Engagement Report - May 2019

    Report -

    Read our piece of engagement about patient and carers' experiences of a pilot project focused on providing community-based care for frail older people.

  44. Public invited to comment on merger of two Liverpool hospital trusts

    News -

    A series of public events have been announced where people can share their views on the proposed merger of Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

  45. Thank you to everyone who completed our ‘What Would You Do?’ survey

    News -

    Earlier this year, we asked Liverpool residents for their views about how local health and care services could be improved.

  46. Healthwatch Cheshire and Merseyside NHS Long Term Plan Public Views Report

    Report -

    Thank you to everyone who completed our ‘What Would You Do?’ survey. Here you can read the full report.

  47. Chief Executive named for soon-to-be merged Liverpool hospital trusts

    News -

    A long-serving Liverpool NHS leader has been appointed as Chief Executive of the city’s new ‘mega-trust’.

  48. The NHS in Liverpool wants your views on stoma products and support services

    News -

    The NHS in Liverpool wants to improve care for adults and children using stoma products. Before making any changes they’d like to hear from people using stoma products and their families.

  49. October sees launch of Liverpool University Hospitals NHS Foundation Trust

    News -

    From 1 October 2019, the Trust caring for a population of around 630,000 people in Merseyside has come into operation following the merger of Aintree University Hospital NHS Foundation Trust and the Royal and Broadgreen University Hospital NHS Trust.

  50. Walk in Centre services revised because of Coronavirus

    News -

    Mersey Care NHS Foundation Trust, which operates the four Liverpool NHS walk in centres, has announced changes to how it will operate during the coronavirus outbreak.